XMediusFAX SP Edition

XMediusFAX SP EditionXMediusFAX® SP Edition

Software based FoIP solutions for organizations requiring cost-effective survivability, scalability, and multi-tenancy

Redefining the IP Fax Server Market

XMediusFAX® is Sagemcom’s innovative and patented IP fax server solution supporting the secure and standardized T.38 Fax-over-IP protocol and G.711 Fax Pass-Through. Redefining the market when it was first introduced in 2002, XMediusFAX® is the global leading software-only IP fax server solution that is offered in three application optimized editions, namely, SP for Service Provider, EE for Enterprise, and X for Express.

Optimizing Global TDM to IP Migration

XMediusFAX® software solutions are optimized to efficiently address the accelerating global TDM to IP migration trend, deliver enhanced productivity, streamlined operations, and lower total cost of ownership (TCO). These solutions address diverse fax deployment drivers ranging from increasingly stringent regulatory requirements, evolving infrastructure strategies (i.e., UC, ECM, ‘branch’ optimization), flexible application integration (ERP/CRM) to adoption of more economical, eco-friendly core technologies (i.e., FoIP, virtualization) and versatile multifunction devices (MFDs).

Service Provider Highlights

The XMediusFAX® Service Provider edition is field proven to manage large fax volumes and deliver high levels of scalability, survivability, security, and advanced integration capabilities. It is targeted for service providers and large enterprises and contains a number of key features including:

  • Intra-system replication for high availability (floating channel licensing with automatic license redistribution upon failure)
  • Inter-system replication for business continuity and disaster recovery
  • Multi-tenancy for improved management (up to 500 sites)
  • Ability to handle up to 300 fax channels per server
  • Distributed SOA architecture with automatic load balancing for increased system scalability
  • MySQL database scalable to millions of inbound /outbound faxes with easy archiving
  • Enhanced LDAP directory integration (i.e., Active Directory, Lotus Domino) with LDAPS support
  • SSL authentication and encryption between all server modules and clients
  • Virtual machine support using VMware, Microsoft Hypervisor and Citrix
  • Advanced SIP Trunking (T.38 and G.711) optimized integration
  • Rich administration and monitoring tools
  • Comprehensive inbound fax routing methods for telephony (i.e., DID, CSID) and character recognition based (i.e., OCR, barcodes) solutions

Compelling Economics

Providing Substantial ROI

Simple to use and administer, XMediusFAX® Service Provider yields considerable and rapid ROI (typically 1 to 6 months), since expensive fax boards and dedicated analog lines are not required.

Increasing Staff Productivity

XMediusFAX® boosts productivity by typically 90% over traditional manual faxing, since users no longer need to make time-consuming trips to a fax machine.

Reducing Telecom Costs

XMediusFAX® can reduce telecom costs by up to 90% over tra- ditional faxing. In multi-branch organizations, long-distance fax charges are drastically reduced through XMediusFAX®’s built-in Least Cost Routing. XMediusFAX® eliminates costly analog phone lines, hardware, maintenance and supplies.

Organizations can save tens of thousands of dollars a year with XMediusFAX®.

Facilitates Seamless Interoperability and Cost-Optimized Application Integration

XMediusFAX® drives business process costs down by seamlessly interoperating with VoIP gateways, IPBXs, voicemail systems (UM/UC applications including Microsoft Exchange 2013), LDAP directories, ECM/ERP applications including Microsoft SharePoint, and MFDs. Feature rich, open integration tools based on Java CORBA, XML, web services, and Python scripting technologies enable cost-optimized and tailored application.

Flexible Architecture

Improving Security and Compliance

XMediusFAX® advanced user/admin control, management, and encryption features efficiently protect document privacy and facilitate compliance with regulations, such as HIPAA and the Sarbanes-Oxley Act. Sensitive documents in TIFF or PDF format are routed to only approved recipients and designated secure printers / MFDs.

Enabling Survivability

The XMediusFAX® Service Provider Edition provides high avail- ability (HA) as well as a variety of deployment models ranging from disaster recovery (DR) to remote branch survivability (BS).

Enabling a Future-Proof Investment

As a completely software-based IP fax server solution, XMe- diusFAX ® Service Provider Edition is highly scalable by simply licensing extra channels – no extra hardware or third-par- ty kits required. XMediusFAX® can also interoperate with fax boards to preserve existing investments in network architecture. It is a future-proof fax server investment that provides an easy migration path to VoIP deployment. Standards based SIP and H.323 support also ensure compatibility with today’s and emerging VoIP systems.

Simple Operations

Faxing Anywhere, Anytime, & from Any Device

In today’s increasingly connected and mobile workplace, XMediusFAX® software solutions provide users unique operations simplicity in sending and receiving faxes from a wide spectrum of interfaces (i.e., desktop email clients, MFDs, cell phones, etc.) and leveraging powerful web-optimized reporting tools - with guaranteed performance.

Unleashing the Power of FoIP Driven Green Solutions

XMediusFAX®’s support for key core technologies including virtualization and FoIP permits organizations unprecedented flexibility to rapidly and easily deploy cost-effective and green optimized solutions.



XMediusFAX® boosts productivity up to 90% over traditional, manual faxing:
  • ŸComprehensive integration with Microsoft Exchange UM 2010 and 2013
  • Centralized Microsoft Management Console (MMC) or web administrative interface for easy system administration (Assistive Technology Optimized)
  • Multi-tenancy for improved management (up to 500 Sites)
  • Manage faxing, users and Quality of Service (QoS) on a per-site basis
  • Simplified user management with enhanced LDAP directory integration
  • Delegate site administrators with configurable permissions
  • Network installation support through Windows Installer (MSI) technology
  • Thin client support via Microsoft/Citrix Terminal Services
  • Configurable time zone at user and site level
Automatic Fax Delivery
  • ŸMethods: DID, DNIS, ANI, CSID, OCR, Channel and LDAP search
  • Destinations: user, email, printer, folder
  • Configurable notification templates and attachment filename and automatic page split
  • Barcode routing
  • DTMF code support for SIP protocol (inbound/outbound)
Monitoring & Reporting
  • Monitor all faxes sent, received, or in process, as well as server status
  • Live graphical fax port usage monitor and integrated network packet capturing utility
  • Email notification of service status events to administrator via SMTP
  • Administrative audit logging and application services status changes logged in Windows Event Log
  • System queue monitoring and alerts through SNMP and Performance Monitor (PerfMon)
  • Integrated system reporting with a comprehensive set of 20+ built-in reports
Supported Document Formats
  • Microsoft Word, PowerPoint, Excel
  • Any Windows application that support “Print-To”

Survivability & Scalability

  • ŸBuilt-in active-active redundancy (intra-system replication)
  • for high availability and data protection
  • Off-Site (inter-system) replication for business continuity and Disaster Recovery
  • Distributed SOA architecture with automatic traffic load balancing
  • Ability to handle up to 300 channels on a single serverŸ
  • MySQL Database scalable to millions of inbound/outbound faxes with easy archiving
  • Virtualization ready for enhanced system availability and resources allocation
  • Support for multiple T.38 and G.711 VoIP gateways with redundant dial-plans
  • Support for branch survivability via Cisco’s SRE-V solution within the Unified Computing System (UCS) Express platform

User Productivity

  • ŸCustom forms for Microsoft Outlook and Lotus Notes allow users to select coversheets and modify fax transmission settings
  • Fax notifications in HTML or text format, and attachments in TIF, PDF, or searchable PDF
  • Select either individual or broadcast report notifications
  • Web-based fax composition and management with integrated phone book (private and public)
  • Drag-and-drop transmit using SendFAX
  • Rearrange pages; add text insertions, highlights, and stamps to faxes
  • Multilingual support & support for international character sets. Available languages include English, French, German, Spanish, Italian, Portuguese, Russian, and Chinese
  • Delayed / Scheduled Faxing
  • User Fax Box Delegation
  • User account monitoring Ÿ
  • Print to web fax composition
  • HTML5 & CSS3 web-ready interface
Hardcopy Faxing (MFD)
Platform specific - via Sagemcom connectors
  • ŸXerox Extensible Interface Platform™ (EIP)
  • Ricoh ESA SDKJ 10/11
  • eCopy ShareScan 5.0
  • Sharp OSA 4.1
Via standard interfaces
  • ŸT.37 – Ricoh, EFI, Canon, Lexmark, OKI, Muratec, Okidata, Toshiba
  • Scan to SMTP – Konica Minolta, Brother, Dell, Kyocera, Okidata, Olivetti, Samsung, Toshiba
  • XML File Polling – Kyocera, Xerox Server Fax, HP


  • ŸBusiness application/process integration using XML or embedded fax codes
  • System provisioning and configuration with Java API
  • Advanced routing and notification options using Python scripting
  • Programmatic system access via Web Services API for .NET and JAVA client
  • Route to Folder with MetaData and XSLT support
  • Sagemcom connector for SharePoint 2007/2010/2013
  • T.38 and G.711 SIP Trunking


  • ŸEncrypted Fax Transmission over SRTP
  • SSL authentication and encryption between all server modules and clients
  • HTTPS for secured Web Client communications
  • Built-in Windows Authentication support
  • Support for LDAP over SSL (LDAPS)
  • Enforce usage of billing codes
  • Restricted destination fax number tables
  • Per user/profile security settings (allow to fax, require password, modify sender information, enforce cover page)

Supported Environments1

VoIP Gateways
  • Cisco, Avaya, AudioCodes and Alcatel VoIP Gateways
Fax Protocols
  • ŸITU T.38, T.37 and G.711
  • V.34 Super G3
  • ECM (Error Correction Mode)
  • H.323, and MGCP (only CUCM)
Fax Boards
  • ŸBrooktrout TR1034 (analog and digital) and TruFax
  • Dialogic Diva Server (analog and digital)
Operating Systems
  • Virtual machine support (i.e., VMWare, Hyper-V, Citrix)
  • Server: Windows 2012/2012 R2/2008/2008 R2/2003 (32 or 64 bits)
  • Client: Windows 8/8.1/7/Vista/XP
  • Cisco SRE-V / UCS Express
Email Server
  • Microsoft Exchange 2013/2010/2007
  • Lotus Domino 9/8.5/8.0
  • Any SMTP mail server
Fax Clients
  • Microsoft Office 2013/2010/2007 (32 or 64 bits)
  • OpenOffice.org 4.0/3.4/3.2/3.1/3.0/2.4
  • Outlook 2003
  • XMediusFAX® SendFAX client for advanced fax composition
  • Any SMTP mail client (i.e., Outlook Express, Eudora and Mozilla)
  • Microsoft Office Internet Fax Service Integration
Web Browsers
  • Microsoft Internet Explorer 8.0+
  • Mozilla Firefox 3.6+
  • Google Chrome: all latest versions
  • Apple Safari 5.x+

  • 1 1 For complete details please review the XMediusFAX® Installation Guide

TriWest Healthcare Alliance

highly acclaims Sagemcom for being “flexible, responsive and very accommodating” in achieving a speedy 10-week customization of Sagemcom’s XMediusFAX SP multi-tenant, T.38 fax server solution.


XMediusFAX SP enhances MTI’s IP telephony services and generates new revenue

More XMediusFAX SP Benefits

Unified Messaging

Faxes share a common inbox with email data and voicemail. Generates 25–40 minutes of additional productivity per employee per day.

Integrates Seamlessly

Facilitate business processes by integrating XMediusFAX SP with VoIP gateways, existing applications, groupware tools, IP PBXs, voicemail systems and MFPs. This utilizes existing resources and reduces costs, since no specialized fax hardware is required.

Open Integration

All your faxing needs are packaged into one solution: XMediusFAX SP uses standards-compliant ODBC, JDBC, SQL, Java/CORBA and XML technologies to integrate into automated document workflows.

LDAP Directory Integration

Fully supports multiple LDAP-based directories such as Active Directory and Lotus Domino without any database schema modifications. It streamlines various administrative functions by loading existing user data.

Regulatory Compliance

Creates an audit trail of all faxes sent and received, facilitating compliance with laws such as HIPAA and SOX.